At Hoomans, all products are print-to-order, made specially for you. This helps us reduce waste and create thoughtfully. Because of this, we follow the policy below.
Shipping
Orders are shipped within 2–4 business days.
Delivery timelines may vary based on location.
Tracking details will be shared via email once shipped.
If you need rush delivery, please reach out to us before placing your order and we’ll try our best to help.
Exchanges (Free – Size Issues Only)
We offer free exchanges for sizing issues.
To request an exchange:
📩 Email hello@hoomans.in within 7 days of receiving your order, mentioning:
Order number
Reason for exchange
Clear pictures of the product received
Exchange eligibility:
Product must be unused, unwashed, and unaltered
Tags and original packaging must be intact
Once approved, we will arrange the exchange at no additional cost.
No Returns & No Refunds
Due to the print-to-order nature of our products, we do not accept returns or offer refunds.
We strongly encourage you to:
Check the size chart carefully
Review product images and descriptions before placing your order
If you need help choosing the right size or product, please reach out to us before ordering. We’re happy to help.
Damaged or Incorrect Products
If you receive a product that is damaged, defective, or incorrect, please email hello@hoomans.in within 48 hours of delivery with:
Your order number
Clear photos/videos of the issue
Once verified, we will arrange a replacement at no extra cost.
Cancellations
Orders can be cancelled within 2 hours of placing the order.
A 5% processing fee will be deducted from the refund amount.
Orders cannot be cancelled once they move into production.
Prepaid Orders & RTO (Return to Origin)
If a prepaid order is returned due to customer unavailability, we can:
Reship the order once it reaches us.
Need Help?
For all exchange or support-related queries, please email
